How to send a password with special symbols in BillManager
Learn how to properly send a password with special symbols in BillManager by using the code block feature to prevent formatting issues.
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Account & Billing
How to refill your balance
Learn how to easily refill your balance in just five steps.
Read MorePassword reset
Follow these steps to reset your password on various services. Note that password reset is not possible on Windows.
Read MoreHow can I view information about my service if I purchased it?
Follow these steps to view information about your purchased service in the ITLDC portal.
Read MoreHow to pay for a service using "Account balance"
Learn how to use your account balance to pay for services like ordering or renewing items.
Read MoreRefunds
Learn about payment refunds, including eligibility, limitations, and conditions for requesting a refund.
Read MoreHow to transfer your service to another user
Learn how to transfer your service to another user by creating a support ticket for a smooth transition.
Read MoreHow to change auto-renewal period
Learn how to change the auto-renewal period for your services easily in a few steps.
Read MoreI paid with crypto, but my balance hasn't changed.
This article explains what to do if your crypto payment has not reflected in your balance.
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